Order Inquiries

delivery process, error in an order, donating in cash or a currency other than US$

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• How do I go about requesting a copy of my yearly tax receipts for donations made?
• How long will it take for my requested resources to reach me?
• I am using a different currency from U.S. dollars. Can I still order resources from your online store?
• I received the error message at check out – “We were unable to validate your address, please correct the following error: Address Not Found.” What should I do?
• If I don't have a credit or debit card, can I still order resources from your online store?
• When I tried to place an order for resources on your ministry website, I received an error message that read – “We do not allow transactions to be billed to your country.”
• What should I do when there is an error in my order?